The Meta-Lesson
The 2008 crisis revealed that credit control isn’t just about getting paid, it’s about protecting the company when everything else […]
Leadership
Leadership
Adopt a Learning Mindset: The Key to Growth in Credit and Collections
The credit and collections industry is dynamic. Regulations evolve, customer expectations shift and technology introduces new tools and processes faster
Building Dashboards for Effective Credit Monitoring
Dashboards provide credit controllers with real-time visibility into accounts receivable and risk exposure. Key Metrics to Track on a Dashboard:
Using Data Analytics in Credit Management
Data analytics is becoming a vital tool in credit control, helping businesses make smarter, data-driven decisions. How Analytics Helps Credit
Hold One-on-One’s With Your Team Members
One-on-One’s are vitally important for the development of your team and individual team members. Providing team members with a safe
Give Your Team a Voice
Building a successful team takes patience. Placing the right people, with the right skills in the right positions is not
Collections Effectiveness Index (CEI) versus Days Sales Outstanding (DSO)
Collections Effectiveness Index (CEI) measures the quality of your collection efforts by means of a calculation of the percentage of
Collections Effectiveness Index (CEI)
The Collection Effectiveness Index (CEI) is a financial metric that measures the companies efficiency in collecting outstanding receivables within a
Career Development in Credit Control
For newcomers, credit control is not just a job—it can also be the start of a rewarding career in finance.
Don’t Rush to Change a Process
In Credit & Collections it is easy to feel the pressure to fix problems as soon as they arise. Not