Launching soon — join the waitlist
The Credit Control Academy
The professional training programme for credit & collections practitioners
Four modules. Self paced learning. Live sessions with an industry expert. Built for credit professionals who want to move from good to exceptional.
Whether you're building your foundation or developing your leadership, the Academy gives you the knowledge, frameworks, and confidence to perform at the highest level.
Join the waitlist — be first to enrol
Get early access, founding member pricing, and updates as we get closer to launch.
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The curriculum
Four modules. One complete programme.
Each module combines self-paced online learning with a live group session, so you get the flexibility to learn on your schedule, and the depth that only comes from direct expert interaction.
Module 1
Credit Fundamentals & Risk Assessment
The foundation of the Credit Academy. This module establishes the core principles every credit professional needs
regardless of experience level. Participants develop a shared language around commercial credit risk, learn to apply
the C's framework, build financial analysis skills, and understand how credit limits and terms are structured. The
module is designed for mixed-level cohorts, experienced practitioners will consolidate and formalise their
knowledge while new entrants build from first principles.
Self-paced + live group session
Module 2
The Credit Cycle — Collections, DSO & Portfolio
Management
Where credit risk becomes daily operations. This module covers the full order-to-cash cycle and how credit
professionals manage receivables, collections activity, and portfolio health. Participants develop practical skills in
aging analysis, DSO calculation, dispute resolution, and the critical relationship between credit and Sales teams. The
module bridges theoretical credit knowledge into the day-to-day reality of managing a live receivables portfolio.
Self-paced + live group session
Module 3
Credit Policy, Compliance & Decision Making
The final Level 1 module moves participants from operational skills to policy level thinking. It builds the judgement and
decision making frameworks required to navigate complex credit situations consistently and defensibly. Covering the
structure of credit policy, the legal and compliance landscape in B2B credit, and escalation frameworks, Module 3
prepares participants for the leadership track. Rather than a quiz, it concludes with a structured written reflection that
serves as the bridge into Level 2.
Self-paced + live group session
Module 4
Credit Leadership — Strategy, Culture &
Influence
Module 4 shifts the focus from practitioner to strategic leader.
Participants learn to build and lead high performing credit teams, design and influence credit policy at the
organisational level, communicate credit risk in business language to executives and boards, and navigate the credit
function through economic and business cycle pressures. The module culminates in a simulated case study, the
Meridian Industrial Supply scenario, which participants must complete and present to a panel to achieve graduation.
Self-paced + live group session
How it works
Flexible learning that fits around your career
📚
Self paced modules
Work through each module at your own pace. Video lessons, written content, practical exercises, and assessments.
🎙️
Live group sessions
Each module concludes with a live session, ask questions, discuss real scenarios, and get direct input from Sean on your specific challenges.
🏆
Certificate of completion
Complete all four modules and receive a Credit Control Academy certificate.
Who it's for
For individuals and teams
For individuals
✓
New to credit and collections and want a structured foundation
✓
Experienced but self-taught and want to fill the gaps
✓
Looking to move into a senior or management role
✓
Want a recognised qualification to add to your LinkedIn
For employers & teams
✓
Upskill your credit and collections team consistently
✓
Onboard new team members with a structured programme
✓
Reduce DSO and bad debt through better-trained staff
✓
Team rates available — contact us for group pricing
Why the Academy
Training built by a practitioner with 30+ years in the field
The Credit Control Academy is built on the same expertise behind The Head of Credit platform. Every module is grounded in real world practice, not academic theory.
30+
Years experience
100k+
Monthly readers
10k+
Newsletter subscribers
50+
Countries reached
FAQ
Common questions
When does the Academy launch?
We're currently building the Academy and will be launching soon. Join the waitlist above to be first to know, waitlist members will receive founding member pricing.
How long does each module take?
Each module is designed to take approximately 4–6 hours of self-paced learning, plus the live group session. You can work through the content at your own pace before the live session.
Do I need any prior experience?
No. Module 1 starts from the foundation and each module builds on the previous one. The programme is designed to work for both newcomers and experienced practitioners.
Can my employer pay for this?
Yes, the Academy is designed to be a business expense. We provide invoices for employer payment and offer team rates for groups of 3 or more. Contact us for details.
Will the certificate be recognised by employers?
The Credit Control Academy certificate is issued by The Head of Credit, a platform trusted by thousands of professionals globally. It is designed to be shareable on LinkedIn and meaningful to employers in the credit and collections industry.
Be first to enrol
Join the waitlist today. Founding members get early access and exclusive pricing.
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Free download included
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