About The Head of Credit

Practical credit & collections knowledge, from someone who's lived it

The Head of Credit is a professional platform for credit and collections practitioners, built on 30+ years of real world international experience, not academic theory.

I publish practical insights, proven tactics, and straight talking strategies to help credit professionals at every level perform better, lead more effectively, and build rewarding careers.

The founder
Sean Stevens — The Head of Credit

Sean Stevens

Director of Credit & Collections · Founder, The Head of Credit

I have spent more than 20 years leading credit and collections functions across some of the world's largest and most complex organisations. From managing a team of 95 collectors in the US to running EMEA credit operations from Germany, I have built, fixed, and scaled AR functions in industries ranging from aerospace and technology to equipment rental and consumer electronics.

I built The Head of Credit because I saw a gap in the market. Most credit and collections content is either too academic, too generic, or written by people who have never actually sat in the seat. Everything published here comes from direct, practical experience of what works and what does not in the real world.

The platform now reaches thousands of professionals monthly across 50+ countries. I am also the author of The Head of Credit & Collections Handbook, a 75,000-word professional reference guide, and the founder of the Credit Control Academy.

30+ years experience International credit leadership Director level Multi industry experience B2B credit & AR Team leadership
Career

Where the experience comes from

2024 – present
Director of Credit & Collections
Sunstate Equipment · Phoenix, AZ
2019 – 2024
Director of Collections
Williams Scotsman Inc · Phoenix, AZ
2018 – 2019
Global Process Owner, Credit & Collections
Uber Technologies · Phoenix, AZ
2013 – 2018
Senior Finance Manager, Credit Management Operations
Honeywell Aerospace · Tempe, AZ
2011 – 2013
Senior Credit Manager, EMEAI
Honeywell International · Prague, Czechia
2002 – 2010
Senior Manager, Credit & Collections, EMEA
Wind River (an Intel Company) · Ismaning, Germany
What we stand for

Our mission is simple

Practitioners first
Everything published here is written by people who have done the job, not consultants, academics, or content farms. If it's not practical and actionable, it doesn't get published.
No fluff
Credit professionals are busy. We get to the point. Every article, resource, and training module is designed to give you something you can use immediately, not more theory to think about.
Free forever
The articles, the weekly newsletter, the glossary, all free. We believe access to good professional knowledge shouldn't be gated behind expensive subscriptions.
Global perspective
Credit doesn't stop at borders. Our experience spans multiple countries and industries, and our readership covers 50+ countries. We write for the global credit professional.
What readers say
"I've worked with The Head of Credit & Collections in the past, and discovered the content being put out on a regular basis. They have helped me more than they could imagine."
Jenny P.
Collections Specialist — Phoenix, AZ
Have something to say? If The Head of Credit has helped you in your career we'd love to hear from you. Send us your story →
What we offer

More than just articles

📰
500+ Articles
Free, practical content across Collections, Credit, Leadership, Technology, Legal, and more.
Browse articles →
📧
Weekly Newsletter
The Credit Brief, one insight, one tactic, one tool every week. Free, read by 10,000+ professionals.
Subscribe free →
📚
The Handbook
The complete 18-chapter professional reference guide. 75,000+ words. Available for $29.
Learn more →
🎓
The Academy
Four-module professional training programme. Self-paced with live sessions. Launching soon.
Join the waitlist →
🤝
Consulting
Credit policy, AR audits, team training, and fractional credit director services.
Work with me →

Join thousands of credit professionals

Get the weekly Credit Brief, free, practical, no fluff. Plus the Credit & Collections Glossary instantly on sign-up.

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Free download included
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